Cookie Policy

Effective Date: November 11, 2019

We and our affiliates, third parties and other partners use cookies and other identification technologies on our websites, mobile apps, e-mail communications, advertisements and other online services (collectivelly, the "Services") for several purposes, including: user authentication, remembering user preferences and settings, determining content popularity, delivering and measuring the effectiveness of advertising campaigns, analysing site traffic and tendecies, and generally understanding the online behaviours and interests of persons that interact with our services. In this notice, you can read more about cookie types, why we use them and what are your choices.

Overview of Cookies and Similar Technologies

Cookies are small text files, stored on your browser or device by websites, applications, online media, and advertisements, and which are used to remember your browser or device when you visit websites. We also use other technologies that can identify you or your devices, such as "pixel tags" (also known as beacons). "Pixel tags" are small blocks of code installed on a website, application or advertisement that can read certain information about your device and browser, e.g. device type, operating system, browser type and version, website visited, time of visit, referring website, IP address, advertising identifier, and other similar techonology, including a small text file (cookie) that uniquely identifies the device. "Pixels" are tools that allow third parties to set and read browser cookies from a domain that they do not themselves operate, and collect data about the domain's visitors, usually with the permission of the domain owner. "Local storage" generally refers to other places on a browser or device, where data can be stored by websites, advertisements or third parties (e.g. the HTML5 local storage and browser cache). "Software Development Kits" (also called SDKs) function as pixels and cookies, but in the context of mobile apps, where pixels and cookies cannot always function. The primary developer of an app may install pieces of code (the SDK) from app partners, and thereby allow the partner to collect certain data about the user's device, network and their interaction with the app.

Advertising Synchronisation and Relevancy

In order to provide the most relevant advertisements, Discontract works together with various service providers that help us deliver similar ads to end users accross different devices and platforms. For example, we work with social media advertising services so that we can show ads that, based on your actions on the Discontract platform, are likely to be of greater interest to you on their media channels. We may also use the services of these providers to show you ads on mobile websites or apps similar to the traditional website ads. You will find more information on your choices regarding this type of advertising below.

Your Choices

You have the right to choose whether to accept cookies. However, they are an important element in the functioning of our Services, and your choice to disable or remove cookies may have an impact on the accessibility and functionality of the Services.

Most browsers are set to accept cookies. If you wish, you are generally able to change browser settings to remove or decline cookies. To do this, follow your browser instructions, which you will typically find in the "Help" or "Settings" menu. Some third parties also give an option to directly refuse cookies by clicking the opt-out link. For more information on where it can be done, please see below.

Mobile device users: the operating system of your device includes controls that allow you to choose whether to accept cookies, and share your advertising ID with such companies as Discontract or our advertising service providers.

Below you will find different cookie categories that are used by our Services, and reasons why we use them. The lists of third-party cookie providers are illustrative and should not be considered as comprehensive lists.

1. Strictly Necessary Cookies

We use browser cookies that are necessary for the website to function as intended. For example, we store your website data collection preferences in case you visit the site again in the future. You can disable these cookies in your browser's settings but this may not allow the site to function as intended.

Servers - Discontract

2. Site Features and Functionality

Cookies provide the functionality that help us deliver products and services, e.g. helping you log in by pre-filling fields. Cookies are also used to monitor the performance of our website and to improve your browsing experience. These means make it possible to communicate with us in direct chats.

Servers - Discontract, Segment, Intercom

3. Analytics, Performance and Research

Cookies are used to understand, improve and analyse products and services, including when you access Discontract website or related sites and apps through your computer or mobile device. For example, we may use cookies to understand how you use the features of the website, and to segment audiences in order to test functionality. We and our partners may use these technologies and this data in order to understand how you use websites, apps, products, services and advertisements, and to improve these areas.

Servers - Facebook, Google, Mixpanel, Woopra, Slack

4. Advertising Analytics and Recommendations

These cookies are used to deliver relevant advertisements, e-mail marketing or to monitor the performance and effectiveness of advertising campaigns. For example, we and our partners can rely on information received through these cookies to show ads that might be of interest to you on other websites. Our partners may also use a cookie, attribution service or other similar technology to determine if we have published an ad and to learn of its performance, or to provide information to us on how you interact with them.

Servers - Facebook, Google, Mailchimp

Contact Us

If you have any questions in connection to our cookie usage, you may also see our Privacy Policy. You can submit questions or queries at any time through our Live Chat.

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