🇬🇧
Help Center
EN
EN
  • Welcome
  • For Clients
    • What is Discontract?
      • How does Discontract work?
      • Which services can I book?
      • Who are the Pros on Discontract?
      • How can I contact Discontract?
    • Booking Services
      • How to book a task?
      • How to choose a Pro?
      • How much does it cost to book a service?
      • Why do I need a payment card to book services?
      • How can I pay for a task?
    • Managing Tasks
      • Which tasks will I see on my account?
      • How can I contact the Pro?
      • How do I indicate my task duration?
      • How do I rate a task?
      • Can I cancel a task?
    • Payment Information
      • How is the task cost calculated?
      • Why was I charged an incorrect amount?
  • For Service Providers
    • Become a Pro
      • Can I use Discontract in my city?
      • How can I become a Pro on Discontract?
      • What services can I provide?
      • What do I need if I want to provide services?
      • Why does Discontract need my personal data?
      • How to register as self-employed?
    • Pro Profile
      • What information will be visible to the clients?
      • How do I fill out my profile?
      • Where can I choose my services and hourly rates?
      • How can I let client know that I'm available for work?
    • Payment Information
      • How will I receive payments?
    • Conducting Tasks
      • How can I confirm a new order?
      • How can I contact the client?
      • How to set or modify arrival time?
      • How can I cancel a task?
      • How do I mark a task as completed?
      • How can I invoice clients?
      • How can I add information about additional expenses?
  • Terms of Service
    • Terms
      • Referral Program
      • General Terms of Service
      • Special Annex of Supplemental Terms for Provision of Services
    • Privacy
      • Privacy Policy
      • Cookie Policy
      • Personal Data Requests
  • Discontract App Guide
    • Installation
      • Download Discontract App on the Play Store
      • Download Discontract App on the App Store
    • Usage
      • How do I create a Discontract account?
      • First order
      • Task completion
      • What should a Pro profile include?
Powered by GitBook
On this page
  1. For Service Providers
  2. Conducting Tasks

How can I contact the client?

Stay in touch! Here's how you can communicate with your clients on the Discontract platform.

We care about making the communication between you and the client easy, and that's why with us, you'll be able to contact each other directly on the Discontract platform at any time.

When someone wants to book your services, and you receive a notification about the request, two communication options will appear next to the task:

• A call button: you'll see a phone icon next to the client. Click on it and call the client directly.

• A chat bubble: if calling isn't your thing, you'll also have the option of sending a message. Just click on the chat button next to the phone icon. Try out GIFs to make your chat more fun and entertaining!

PreviousHow can I confirm a new order?NextHow to set or modify arrival time?

Last updated 3 years ago