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Help Center
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  • Welcome
  • For Clients
    • What is Discontract?
      • How does Discontract work?
      • Which services can I book?
      • Who are the Pros on Discontract?
      • How can I contact Discontract?
    • Booking Services
      • How to book a task?
      • How to choose a Pro?
      • How much does it cost to book a service?
      • Why do I need a payment card to book services?
      • How can I pay for a task?
    • Managing Tasks
      • Which tasks will I see on my account?
      • How can I contact the Pro?
      • How do I indicate my task duration?
      • How do I rate a task?
      • Can I cancel a task?
    • Payment Information
      • How is the task cost calculated?
      • Why was I charged an incorrect amount?
  • For Service Providers
    • Become a Pro
      • Can I use Discontract in my city?
      • How can I become a Pro on Discontract?
      • What services can I provide?
      • What do I need if I want to provide services?
      • Why does Discontract need my personal data?
      • How to register as self-employed?
    • Pro Profile
      • What information will be visible to the clients?
      • How do I fill out my profile?
      • Where can I choose my services and hourly rates?
      • How can I let client know that I'm available for work?
    • Payment Information
      • How will I receive payments?
    • Conducting Tasks
      • How can I confirm a new order?
      • How can I contact the client?
      • How to set or modify arrival time?
      • How can I cancel a task?
      • How do I mark a task as completed?
      • How can I invoice clients?
      • How can I add information about additional expenses?
  • Terms of Service
    • Terms
      • Referral Program
      • General Terms of Service
      • Special Annex of Supplemental Terms for Provision of Services
    • Privacy
      • Privacy Policy
      • Cookie Policy
      • Personal Data Requests
  • Discontract App Guide
    • Installation
      • Download Discontract App on the Play Store
      • Download Discontract App on the App Store
    • Usage
      • How do I create a Discontract account?
      • First order
      • Task completion
      • What should a Pro profile include?
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  1. Discontract App Guide
  2. Usage

First order

A detailed guide on how to book your first service on the Discontract platform.

Don't feel like spending long hours to find the person you need for your tasks? Would you like to get clear prices, follow your task progress comfortably, and make payments seamlessly? Now, all of it is possible in the way that's most convenient to you! By booking services through Discontract, you'll be able to leave those tiring searches in the past, and instead see how quickly your projects can progress – without all the extra effort.

How do you get started?

Get ready to book your first service. We promise – it's a breeze. Follow the instructions below and see for yourself:

➢ First, click on the search bar on the main page.

➢ Type in the service you're looking for or select it from the list.

➢ You will now need to provide some information about your order, such as your address, date, preferred time of your task, its estimated duration, and a short description. To give the pro a clear idea of what has to be done, you may also be asked to indicate room size or upload a photo of the object that you need help with for certain service categories.

Estimated task duration: Remember, the final cost of your order will be calculated according to the hourly rate of the selected service provider and the actual time spent on the task. You will be able to later consult the estimated duration directly with the selected pro.

Description of the task: You don't have to go over every single detail, but keep in mind that the more information you provide, the easier it will be for the pro to give an accurate estimate in regards to the task duration and any additional expenses it may require.

➢ When all the fields have been filled in, click on Find a Pro. We'll give you a list of local pros, where you'll be able to select the right person for the job by comparing profiles, hourly rates, and ratings. Click Sort by to choose which pros to see first.

Need to book a service as quickly as possible? Try the Quick Search option!

➢ When you've made your choice, click the Choose for X/hour button next to their profile, and wait for confirmation.

Once the pro has confirmed your order, Discontract will make it more than easy for you to communicate with each other via your preferred method (phone calls or messages directly through the platform).

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Last updated 3 years ago